Last Updated: July 1st 2020
If you're busy, here's a summary of the most common questions. For more details, scroll down to read the full Privacy Policy.
Thank you for using www.getresumescore.com . We, GetResumeScore (hereinafter referred to as “GRC”, "us", "we", or "our") are committed to protecting our users' privacy. We have adopted this Privacy Policy to ensure that we protect the privacy of our users while offering our products and services to create the most value for them. We know you care about how your personal information is used and shared, and we take your privacy seriously. This privacy policy has been compiled to better serve those who are concerned with how their Personal Information is being used online. This is the information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personal Information in accordance with our website, https://getresumescore.com . This policy applies to all information collected through the use of our products and services on this site as well as communications with www.getresumescore.com via e-mail.
By using our platform and associated services you agree to this Privacy Policy. IF YOU DO NOT AGREE WITH THE PRACTICES DESCRIBED IN THIS PRIVACY POLICY, PLEASE STOP USING OUR SITE AND/OR SERVICES IMMEDIATELY.
In addition to information that you supply explicitly on the website such as but not limited to name, address, email address, phone number, resume and LinkedIn Profile, we also collect information such as your IP address, internet browser, bandwidth, Internet Service Provider, location and other information needed to provide you with access to our products and services and obtain analytics. We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us. In addition to the above cases, we collect information from you when you subscribe to a newsletter, fill out a form, Open a Support Ticket or enter information on our site. e.g. Provide us with feedback on our products or services When you access services through a third party's website or linked pages, your information is shared with us and that third party. Your information shared with the third party will be subject to their Privacy policy and practices when you are on their website. GRC does not take any responsibility or liability arising from third party privacy policies and practices. In addition, our third-party vendors, including but not limited, to Thrivecart, might also ask for your credit card or Paypal details if you want to purchase our premium products, such as GRC Pro, Personalized Resume Analysis, or LinkedIn Review. We do not collect or use any payment information and we claim no responsibility or liability for payment transactions. In no event, shall we be liable to you or any third parties for any special, punitive, incidental, indirect or consequential damages of any kind, or any damages whatsoever, including, without limitation, those resulting from loss of use, data or profits, and on any theory of liability, arising out of or in connection with the use of this website or software.
We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyse our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. Examples of Cookies we use:
We do not share, sell, rent or trade your Personal Information with third parties other than as disclosed within this Policy. We may disclose the information you share with us to other users of the Services on an aggregate basis and to service providers and other agents engaged to perform functions on our behalf (such as processing of payments, provision of data storage, hosting of our website, marketing of our products and services, conducting audits, and performing web analytics). We may also disclose your Personal Information to third parties when we believe, in good faith and in our sole discretion, that such disclosure is reasonably necessary to (a) enforce or apply the terms and conditions of the Services, including investigation of potential violations thereof, (b) comply with legal or regulatory requirements or an enforceable governmental request, (c) protect the rights, property or safety of us, our users or other third parties, (d) prevent a crime or protect national security, or (e) detect, prevent or otherwise address fraud, security or technical issues. We may also disclose non-Personal Information to our clients, business partners, merchants, advertisers, investors, potential buyers and other third parties if we deem such disclosure, in our sole discretion, to have sound business reasons or justifications. We do not sell, rent, share or trade your Personal Information to third parties for marketing purposes unless you have granted up permission to do so.
Only, authorized GRC employees and service providers have access to your personal information. GRC uses the information you share with us to provide you with access to our products and services, communicate with you, perform research and analysis to improve our products and services, manage our systems, and provide you with personalized customer service. We will retain your information for as long as your account is active or as needed to provide you with our products and services or as we deem necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. If you wish to cancel your account or request that we no longer use your information to provide you Services, please contact us at [email protected].
GRC will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies. GRC will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.
We do not knowingly or specifically collect Personal Information from users under 13 years of age. We do not authorize users under 18 years of age to use the Services or our website. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
GRC makes considerable efforts to protect your Personal Information from loss, misuse, unauthorized access, disclosure, alteration, and/or destruction. We have built our entire technology system so that no one can access candidate information without an appropriate password or without explicit approval (via feedback request). Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its security. We restrict access to Personal Information to GRC employees, contractors, service providers and agents who need to know that information in order to operate, develop or improve our Services or website. These individuals are bound by confidentiality and privacy obligations consistent with this Policy and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
Your information, including Personal Data, may be transferred to - and maintained on - computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside North America and choose to provide information to us, please note that we transfer the data, including Personal Data, to North America and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. GRC will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
GRC reserves the right to transfer information (including your Personal Information) to a third party in the event of a sale, merger, or transfer of all or substantially all of the assets of our company, or in the unlikely event of a bankruptcy, liquidation or receivership of our business, provided that the third party agrees to adhere to the terms of this Policy. You will be notified via e-mail or prominent notice on our website for thirty (30) days of any such change in ownership or control of your Personal Information.
To provide recommendations, analysis, scoring and feedback on your resume and LinkedIn profile via the GRC functionality, our engine parses your resume and identifies information that may include, but not limited to, your resume's or Linkedin Profile’s sections, your email address, IP address, your content / bullet points, and your language. We use this data for the purpose of providing suggestions and recommendations.
You have certain rights in relation to your Personally Identifiable Information. You can access your Personally Identifiable Information and confirm that it remains correct and up-to-date or choose whether or not you wish to receive material from us by Unsubscribing to our email list(s) (via the Unsubscribe link at the bottom of every email) or emailing us at [email protected] . If you would like further information in relation to your rights or would like to exercise any of them, you may also contact us via [email protected]. If you reside or are located in the EEA, you have the right to request that we: - provide access to any Personally Identifiable Information we hold about you; - prevent the processing of your Personally Identifiable Information for direct-marketing purposes; - update any Personally Identifiable Information which is out of date or incorrect; - delete any Personally Identifiable Information which we are holding about you; - restrict the way that we process your Personally Identifiable Information; - provide your Personally Identifiable Information to a third party provider of services; or - provide you with a copy of any Personally Identifiable Information which we hold about you. - We try to answer every email promptly where possible, and provide our response within the time period stated by applicable law. Keep in mind, however, that there will be residual information that will remain within our databases, access logs and other records, which may or may not contain your Personally Identifiable Information. Please also note that certain Personally Identifiable Information may be exempt from such requests in certain circumstances, which may include if we need to keep processing your Personally Identifiable Information to comply with a legal obligation. When you email us with a request, we may ask that you provide us with information necessary to confirm your identity.
Yes. Your resume and linkedin profile and your reviews generated by GRC is private to you, and as described, we use the data solely for: (a) providing resume line suggestions (b) providing feedback on your resume (c) providing general suggestions for improvement (e.g. missing keywords or skills) The generated resume report is saved securely on our server for you to access. We may occasionally use your data to improve the effectiveness of our analysis engine, which is then also used only on an anonymized, aggregated basis. In its aggregated form, data will not constitute Personal Data for the purposes of the GDPR as this data does not directly or indirectly reveal your identity. This information is strictly for analytics purposes and to help us improve the features and quality of our product. Such anonymized data will have all direct personal identifiers removed such as name, ID numbers, date of birth, demographic information, geolocation information, etc. We may share aggregated information that includes non-identifying information with third parties for industry analysis and demographic profiling. Furthermore, we agree not to attempt to re-identify anonymized data. Users of the Site and/or Services shall not be entitled to any compensation stemming from the use of such aggregated or anonymized information. If you would like us to delete your resume and/or associated resume files from our servers, please email us at [email protected] and we will delete your information from our servers within few days.
We reserve the right, in our sole discretion, to modify, update and change this Privacy Policy from time to time without prior notice to you. In particular, and without limiting the foregoing, we may modify this Policy to reflect changes in the way we collect, use or disclose information, or to reflect changes in privacy laws, regulations and/or industry standards. We encourage you to review this Policy when accessing our Services. We may update this Policy to reflect changes to our information practices. We will notify you of any changes by posting the new Privacy Policy on this page. Your continued use of the GRC website or Services after any notice will signify and confirm your assent to those changes.
To ask questions about our Policy or to lodge a complaint, contact us at: Email : [email protected] If we receive a complaint or grievance from you, we will respond to you within four to six weeks and will use reasonable efforts to investigate and resolve the complaint or dispute.